Now is the Time

Together, we can make a difference

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Together, we can make a difference

NOW IS THE TIME. No one should be going through a crisis alone.

For too long, individuals in suicidal crisis have lacked access to timely, compassionate, and specialized care they urgently need. Suicidal experiences are not just an individual tragedy, but a public health crisis that touches all of us—our families, friends, neighbors, and communities. Now more than ever, people are feeling disconnected, hopeless, and isolated, and it’s essential that we act to address our growing need for crisis care. NOW IS THE TIME. No one should be going through a crisis alone.

At Crisis Support Services of Alameda County, we provide a range of crisis support programs to our community, and work to address the gaps in the crisis system through expanding our offerings. In the last year, we have:
  • Added overnight text line services in order to meet a 40% increase in overnight text line requests
  • Created the Organizing and Responding to Crisis for Alameda Youth (ORCA) Program to provide immediate and caring support for youth who have had a recent emergency department visit
  • Added grief therapy services for couples who have lost a child to suicide

However, we can’t do it alone.

Together, we can change the narrative surrounding suicide and mental health. Your support ensures that our vital programs continue to expand and reach even more people in need. Your donation will directly fund our 24-hour crisis line and text line services, therapeutic services, educational presentations, and outreach efforts that make a real, lasting impact. With your support, we will:
  • Expand the capacity of our 24/7 crisis call and text services for immediate support and intervention
  • Train and equip community members to be the first line of support for someone in crisis
  • Expand our outreach to reach communities where help is often out of reach
  • Provide clinical services to youth and older adults in their schools or homes

Together, we can make a difference, one person at a time. We all have a role to play in creating a world where people in crisis are met with care, understanding, and compassion. Every donation helps us to extend our services, support more individuals in crisis, and offer the hope and healing that so many desperately need.

Please consider making a donation today to help us turn the tide on this public health crisis. Together, we can be the support that someone needs to find their way out of darkness.

  • $50 provides 1,000 suicide prevention crisis line cards to distribute at schools and health fairs
  • $100 provides 1 therapy session for someone experiencing grief
  • $200 gives real-time support to 2 teens texting our crisis line for help
  • $400 trains 2 mental health professionals in suicide prevention
  • $1000 funds an 8-week support group to 2 survivors of suicide attempt or loss

Thank you for standing with us, for showing up for those in need, and for helping to create a future where no one feels hopeless and alone.

Sincerely,
Narges Zohoury Dillon
Executive Director

Crisis Support Services of Alameda County is the 988 crisis center for our community.

CSS offers the only free crisis service that is available 24/7 365 days/year so Alameda county residents have ongoing, and immediate access to mental health and crisis care. You can call 988 or text SAFE to 20121 to connect with a caring counselor.

We understand it may be awkward or scary to reach out for help. Below, three 988 counselors share how their lived experience informs how they show up for every person who reaches out to us.

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"Having lived experience brings connection to your callers. . . you show that you are really listening and really validating their emotions." ~Becca, Phone Counselor

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"My lived experience allows me to tap into compassion, empathy and kindness. . .we make all of the feelings human." ~Shannon, Text Counselor

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"Everyone who calls us just wants someone in the room with them. . .people just don't want to be alone with what they are facing. . . that's why I'm here." ~Barak, Phone Counselor